Privacy Policy
Last updated: August 27, 2026
At nomi, we respect your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
We handle personal information in accordance with applicable privacy and data-protection laws.
1. Personal Information We Collect
Depending on how you interact with nomi, we may collect information such as:
- Name;
- Email address;
- Phone number;
- Billing and shipping addresses;
- Order and transaction information;
- Products purchased or viewed;
- Customer-support communications;
- Device and browser information;
- IP address;
- Website usage and interaction information;
- Referral information;
- Cookie and similar technology data; and
- Marketing preferences.
When you make a purchase, payment information may be collected and processed by our payment providers. nomi may not directly store complete payment-card information.
2. How We Collect Information
We may collect personal information:
- Directly from you when you place an order, contact us, subscribe to communications, or otherwise provide information;
- Automatically when you browse or interact with our website through cookies and similar technologies;
- From service providers that help operate our store;
- From payment and fraud-prevention providers;
- From shipping and fulfillment providers; and
- From advertising or analytics partners where permitted by applicable law.
3. How We Use Personal Information
We may use personal information for legitimate business purposes, including to:
- Process and fulfill orders;
- Process payments;
- Provide shipping and tracking information;
- Communicate about orders;
- Provide customer support;
- Process returns, replacements, and refunds;
- Operate and improve our website;
- Personalize the shopping experience;
- Maintain website and transaction security;
- Detect and prevent fraud, abuse, and unauthorized transactions;
- Maintain appropriate business and transaction records;
- Analyze website and store performance;
- Measure advertising effectiveness;
- Conduct marketing and advertising where permitted;
- Comply with legal, tax, accounting, regulatory, and contractual obligations; and
- Establish, exercise, or defend legal claims.
We will not use personal information for purposes that are incompatible with applicable law.
4. Shopify & E-Commerce Providers
Our store may be hosted or supported by Shopify and other e-commerce service providers.
These providers may process personal information as necessary to provide website hosting, checkout, payment, analytics, security, and other services.
Their processing of personal information may also be governed by their own privacy policies and contractual obligations.
5. Payment Processing
Payments may be processed by third-party payment providers.
These providers may collect information necessary to authorize and process your transaction, prevent fraud, and comply with financial regulations.
nomi generally does not receive or store your complete payment-card number when payment information is processed directly by a third-party payment provider.
6. Fulfillment & Shipping Providers
Because we use third parties to help fulfill and deliver orders, we may provide necessary information to suppliers, fulfillment providers, postal services, and shipping carriers.
This information may include your:
- Name;
- Shipping address;
- Contact information;
- Order details; and
- Other information reasonably necessary to fulfill or deliver your purchase.
We provide service providers only with information reasonably necessary for the applicable business purpose, subject to applicable law.
7. Cookies & Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
- Keep the website functioning;
- Remember preferences;
- Maintain shopping-cart functionality;
- Understand website traffic and usage;
- Improve website performance;
- Detect fraud and security threats;
- Measure advertising performance; and
- Provide or personalize advertising where permitted by law.
Where required, we will obtain consent before using non-essential cookies or similar technologies.
Your browser may allow you to block or delete cookies. Some website features may not function correctly if certain cookies are disabled.
8. Analytics & Advertising
We may use analytics and advertising services to understand how customers interact with nomi and to measure or improve our marketing.
Depending on the tools we use, these providers may process device information, IP addresses, browsing activity, purchase-related events, cookie identifiers, and similar information.
Where required by law, advertising or tracking technologies will be used only with appropriate consent.
9. Marketing Communications
If you choose to receive marketing emails or other promotional communications from nomi, we may use your contact information to send those communications in accordance with applicable law.
You may unsubscribe from promotional emails using the unsubscribe mechanism provided in the message or by contacting us at getnomiproducts@gmail.com.
Unsubscribing from marketing does not prevent us from sending necessary transactional communications regarding your orders, account, security, or customer-service requests.
10. When We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business, including:
- E-commerce and website providers;
- Payment processors;
- Suppliers and fulfillment providers;
- Shipping and postal carriers;
- Customer-support providers;
- IT and cloud-service providers;
- Analytics providers;
- Advertising providers where permitted;
- Fraud-prevention and security providers;
- Professional advisers such as lawyers and accountants; and
- Government authorities or other parties where disclosure is legally required or permitted.
We do not sell personal information for money.
Certain advertising or analytics activities may nevertheless be legally classified as “selling,” “sharing,” or targeted advertising in some jurisdictions. Where applicable, we will provide any choices or opt-out rights required by law.
11. Legal Disclosures
We may preserve, use, or disclose information where reasonably necessary to:
- Comply with applicable law, regulation, court orders, subpoenas, or other valid legal processes;
- Respond to lawful requests from authorities;
- Investigate suspected fraud or unlawful activity;
- Protect the rights, property, and security of nomi, our customers, or others; or
- Establish, exercise, or defend legal claims.
We will only make such disclosures where permitted or required by applicable law.
12. Business Transfers
If nomi is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction where permitted by law.
Any recipient will remain subject to applicable privacy requirements regarding the personal information it receives.
13. International Data Transfers
nomi, our suppliers, and our service providers may operate in different countries.
As a result, personal information may be processed or stored outside the province, state, or country where you live.
When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or other authorities in accordance with applicable law.
Where required, we will take appropriate measures relating to international transfers of personal information.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal or business purposes.
Retention periods may depend on factors including:
- Order fulfillment;
- Customer support;
- Warranty or return periods;
- Fraud prevention;
- Tax and accounting requirements;
- Legal and regulatory obligations; and
- The establishment or defence of legal claims.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.
15. Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
16. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which can include rights to:
- Request access to personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of certain information;
- Withdraw consent where processing depends on consent;
- Object to or restrict certain processing;
- Request information about how your information has been used or disclosed; or
- Exercise other rights provided by applicable privacy law.
These rights may be subject to legal exceptions.
To submit a privacy request, contact getnomiproducts@gmail.com.
We may need to verify your identity before completing certain requests.
17. Children’s Privacy
Our services are intended for general consumer use and are not specifically directed toward young children.
We do not knowingly collect personal information from children in circumstances prohibited by applicable law.
If you believe a child has provided personal information to us improperly, please contact getnomiproducts@gmail.com so that we can review the situation and take appropriate action.
18. Third-Party Websites
Our website may contain links to websites operated by third parties.
nomi does not control the privacy, security, or content practices of independent third-party websites. We encourage you to review their privacy policies before providing personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When we make changes, we will post the updated policy and revise the “Last updated” date.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
20. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, contact:
nomi
Email: getnomiproducts@gmail.com